Yes. A pending withdrawal doesn't stop you from playing. You just can't use the amount you've asked to withdraw while it's being processed. You can make a new deposit, use your Comp Points or Coins, or cancel the withdrawal to get the amount back in your balance.
Your options at a glance
Will it affect your withdrawal?
- Make a new deposit: No, your withdrawal stays pending.
- Cancel the withdrawal: Yes, your withdrawal is cancelled and the amount returns to your balance.
Keep the withdrawal and make a new deposit
You can make a new deposit and play with it at any time. This doesn't affect your pending withdrawal.
Please note: Deposit bonuses, cashback and goodwill gestures aren't available while a withdrawal is pending. They become available again once the withdrawal has been processed or cancelled.
Keep the withdrawal and use Comp Points or Coins
Neither option affects your pending withdrawal.
- Comp Points: Convert them to cash and play as usual. Cash from Comp Points has no wagering requirements. The maximum you can withdraw from Comp Points funds is €5,000 (or the equivalent in your account currency).
- Coins: Redeem them in the Shop for rewards as usual. Some rewards have their own wagering requirements, so check the reward's Terms & Conditions before you redeem.
Cancel the withdrawal and play with that amount
You can cancel a withdrawal as long as it hasn't been processed yet. To cancel:
- Tap the Profile icon.
- Select Withdrawal.
- Tick I would like to cancel this withdrawal.
- Tap Cancel request.
The amount returns to your balance immediately and you can play with it straight away.
Please note: Once a withdrawal has been processed, it can't be cancelled.
