What Happens to My Bonus Balance Once I Meet the Wagering Requirements?
Once the wagering requirements are met, your bonus balance is converted into real money. This balance can be withdrawn or used for further play, just like any regular deposit.
Important Clarification
- Maximum withdrawal caps apply only to non-deposit bonuses, such as:
- No-deposit bonuses
- Free spins without deposit
- Goodwill free spins
For these bonuses, you will only be able to withdraw up to the maximum limit set in the promotion Terms and Conditions, even after completing wagering.
If your total winnings exceed the maximum withdrawal cap, the excess amount will be removed when you request a withdrawal.
- For deposit-based bonuses, once wagering is completed and funds are converted to real money:
- The balance follows standard withdrawal rules
- No bonus-related withdrawal cap applies unless explicitly stated in the promotion
How Can I Track My Progress?
You can monitor your wagering progress through the progress bar located in the platform interface.
The progress bar shows:
- Your current progress toward completion
- The remaining amount required to complete wagering
What Happens When I Complete the Wagering?
Once wagering is completed, you will receive:
- A confirmation message (snack bar)
- A message showing the converted real money amount
- A notification in the Notification Center
Will I Be Notified When My Bonus Is Converted?
Yes. You will receive instant notifications confirming that your bonus has been successfully converted into real money.
What If My Bonus Balance Exceeds the Maximum Winnings Limit?
This applies only to non-deposit bonuses (e.g., free spins or no-deposit offers).
If your winnings exceed the maximum withdrawal cap defined in the promotion:
- The excess amount will be removed
- You will receive a notification explaining the adjustment
How Do Multiple Bonuses Affect Wagering?
If you activate a new bonus while another is still active:
- Wagering requirements may be combined or increased
- The updated requirement will be reflected in your progress bar
Can I Withdraw My Converted Bonus Balance Immediately?
Yes. Once your bonus is converted into real money, you can:
- Withdraw the available balance; or
- Continue playing as usual
(Subject to applicable bonus rules, if any)
Can I Withdraw My Real Money Balance at Any Time?
Yes. Your real money balance can be withdrawn at any time.
However:
- If you withdraw while a bonus is still active, the bonus and any associated winnings will be forfeited
How Can I Learn More About Wagering?
You can click the info icon or tooltip next to the progress bar to view a short explanation of how wagering works.
