Understanding the difference between bonus funds and real money is essential for managing your gameplay and withdrawals effectively.
Real Balance
- This is the money you have deposited or earned through play with real funds.
- It is withdrawable at any time, unless tied to an active bonus. However, it's important to note that if your real money balance includes winnings derived from a bonus — even after completing the wagering requirements — the maximum withdrawal limit associated with that bonus may still apply, as the bonus is the original source of those funds.
Bonus Balance
- This includes funds received from promotions or bonuses.
- Bonus funds must meet specific wagering requirements before becoming eligible for withdrawal.
Wagering Requirements Explained
All bonuses come with wagering requirements. This means you must place bets totalling a certain multiple of the bonus (or the deposit + bonus) before you can withdraw any winnings.
Example:
If you receive a $10 bonus with a 30x wagering requirement, you must wager $300 before any bonus funds or related winnings can be withdrawn.
Time Limits and Restrictions
- Bonuses often have an expiration period (e.g., 7 days).
- If wagering requirements aren’t met within this timeframe, the bonus and any associated winnings may be removed.
- Game Contributions:
- Slots typically contribute 100% to wagering.
- Table games and other categories often contribute less.
When Can I Withdraw?
- You can withdraw your real balance at any time. However, if there’s an active bonus, it will be forfeited.
- You can withdraw bonus funds and winnings only after meeting the full wagering requirements.
Tip: Always review the bonus terms and conditions to fully understand the requirements. If you need help, our support team is available to assist you.
