To deposit using Trustly, follow these steps:
Select Trustly as your deposit method in the cashier.
Choose your bank from the list provided.
Log in to your online banking account through Trustly’s secure platform.
Confirm the payment using your bank’s authentication method (such as a mobile app, token, or verification code).
Deposit Processing Time
Typically instant: Deposits are generally processed within seconds or a few minutes.
Bank dependent: In rare cases, some banks may take slightly longer to complete the transaction.
Deposit Limits
Minimum: €5
Maximum: €7,000 per transaction
How Withdrawals via Trustly Work
Withdrawals made through Trustly are returned to the same bank account used for depositing, following the back-to-source method.
Transaction Processing Time
After approval: Once your withdrawal has been approved and released from our side, Trustly transactions are usually completed instantly or within a few hours. In some cases, it may take up to 24 to 48 hours, depending on your bank’s processing time or possible platform-related delays.
Important: This timeframe applies only to the payment transfer itself. The full withdrawal process, including review and approval times, is explained separately in our Withdrawal Processing Time article.
Withdrawal Limits
Maximum: €10,000 per transaction
