Help Center

How to Deposit Using Interac e-Transfer

Follow these steps to make a deposit using Interac e-Transfer:


Step 1 — Sign Into Your Online or Mobile Banking

Log into your online banking account or open your mobile banking app.

Look for the Interac e-Transfer option, usually found under "Transfer Funds" or "Send Money".


Step 2 — Add a Payee

Select the option to add a new recipient.

Enter the recipient's email address or mobile phone number.

Ensure the details are correct to avoid delays or issues.


Step 3 — Enter the Payment Details

Choose the account from which you want to send the funds.

Enter the deposit amount.

If Autodeposit is not enabled for the recipient, create a security question and answer.

Make sure the question is not easily guessable and communicate the answer securely (e.g., by phone or separate message).


Step 4 — Review and Send

Double-check the recipient's info and the amount.

Confirm and send the transfer.

You may receive a confirmation message from your bank.


Step 5 — Notification and Completion

The recipient will receive an email or SMS notification.

If not set up for Autodeposit, the recipient must:

  1. Log in to their online banking.
  2. Answer the security question.
  3. Accept the transfer.

Once accepted, funds are usually deposited within minutes.

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