We care about our players and want your time with us to be enjoyable, balanced and safe — and always well within your comfort zone. To support you, we:
- Provide Responsible Gaming Tools that help you manage your play and spending
- Offer quick access to confidential, independent support services
- Encourage open conversations about gambling habits, without judgement
- Make it easy to pause or step away whenever you need to
Tools – What's Available and How to Use Them
We offer a range of tools to help you stay in control of both your spending and your time. You can find and adjust them at any time by clicking your profile icon and selecting Responsible Gaming.
- Deposit Limits – Set a limit on how much you can deposit within a chosen timeframe (daily, weekly or monthly).
- Bet Limits – Set a limit on how much you can bet within a chosen timeframe (daily, weekly or monthly).
- Loss Limits – Set a limit on how much you can lose within a chosen timeframe (daily, weekly or monthly).
- Reality Check – Receive reminders showing how long you have been playing.
- Time Out – Take a short break by suspending your account temporarily.
- Self-Exclusion – Block access to your account for an extended period.
Recognising When Gambling May Be Getting Out of Balance
Some signs that gambling may no longer feel like fun:
- Spending more money or time gambling than you intended
- Chasing losses or gambling to escape stress or anxiety
- Neglecting responsibilities, relationships or finances
- Feeling like it's difficult to stop or cut back
If any of these resonate with you, reaching out for support is a positive and courageous step — and help is available.
Support Organisations
If you'd like to talk to someone, or want advice on managing your gambling — whether for yourself or on behalf of someone you care about — the following free, independent services are available globally:
- BeGambleAware – Free, confidential support and information. Website: www.begambleaware.org
- Gamblers Anonymous – Peer support groups for people looking to change their relationship with gambling. Website: www.gamblersanonymous.org
- Gambling Therapy – Free online support available in multiple languages, accessible worldwide. Website: www.gamblingtherapy.org
- BetBlocker – A free app that blocks access to gambling websites and apps across all your devices. No registration required. Website: betblocker.org
Talking to a Professional
If you feel your gambling is affecting your wellbeing, speaking to a healthcare professional — such as a therapist or counsellor — can be a helpful next step. Many specialists work in this area and offer confidential, non-judgemental support.
