All free spins are listed in one place — the My Free Spins panel — regardless of how you received them (Shop purchase, email promotion, deposit bonus, or any other reward).
Step 1 — Open the My Free Spins Panel
- Click your profile icon (top right corner, next to your balance)
- On your account page, find the free spins counter just below your Total Balance (next to the circular arrows icon)
- Click the "i" info icon next to the counter to open the My Free Spins panel
Step 2 — Find Your Game
The panel has three views:
All | Every free spin entry |
Active | Spins you can still play — displays game name, provider, grant date, and remaining count (e.g., "10/10 left") |
History | Spins already played, marked as "Played" |
Note: Some providers do not display the remaining count in the panel. Instead, the entry shows "Remaining count available in-game" — you'll see the exact number once you open the game.
Step 3 — Play Your Free Spins
Tap Play on the entry to open the game directly, or search for the game name. Free spins load automatically, and a notification confirms they're ready to use.
Free Spins Expire After 7 Days
Free spins remain visible for 7 days from the grant date. After 7 days, they expire and are removed from both Active and History — whether or not they were played. Spins granted more than a week ago will no longer appear.
Troubleshooting
If your free spins don't appear in the game, try restarting the game or app. If the issue persists, take a screenshot and contact Customer Support — ask to be transferred to a Live Agent for further help.
