Our goal is to resolve all technical issues within a 24-hour timeframe. We understand that technical disruptions can impact your experience, and we work diligently to address them promptly.
However, please note that certain cases may require involvement from third-party partners, such as game providers or payment processors. When external entities are involved, the resolution time may be extended.
We assure you that we do everything we can to minimize delays and keep you informed throughout the process. Your satisfaction is important to us, and we are committed to restoring full functionality as quickly as possible.
If you are experiencing a technical issue, please contact our support team so we can assist you immediately.
