To submit a withdrawal, two conditions must be met: at least one deposit has been made, and your real money balance meets the minimum withdrawal amount for your account currency. Even if you have an active bonus with pending wagering requirements, you can still withdraw your real balance as long as both conditions are satisfied.
However, if you request a withdrawal while a bonus is still active, the bonus and any associated winnings will be forfeited.
Why Is a Deposit Required Before Withdrawing?
A minimum of one deposit is required before requesting a withdrawal for the following reasons:
Security & anti-fraud — A deposit verifies the legitimacy of the account and ensures withdrawals are not requested from fraudulent or improperly verified accounts.
Payment method validation — A deposit confirms ownership of the payment method, ensuring withdrawals are processed securely to the correct account.
Important Clarification
If your real money balance includes winnings derived from a bonus — even after completing wagering requirements — certain restrictions may still apply.
For non-deposit bonuses (such as no-deposit free bonuses, no-deposit free spins, or goodwill-gesture free spins or bonus), the maximum withdrawal limit defined in the promotion Terms and Conditions will continue to apply, as the bonus is the original source of those funds.
This rule does not apply to deposit-based bonuses, unless explicitly stated in the promotion Terms and Conditions.
