If you did not receive your Daily Login Reward, please check the conditions below.
1. Deposit Requirement
To earn rewards from the Daily Login Rewards Calendar, you must have made at least one deposit within the previous 7 days.
- Never deposited before: When you open the calendar, you will be prompted to make a deposit instead of seeing a claimable reward. Once you complete your first deposit, rewards become available.
- Deposited before, but not within the last 7 days: You will not be eligible to claim rewards until a new qualifying deposit is made.
2. Account Eligibility
The promotion is available to new and existing players who:
- Are 18 years or older
- Meet the General Terms and Conditions
- Have completed a qualifying deposit
3. How Progress Works
Each login session unlocks one reward tile on the calendar, which must be claimed or declined before the next tile becomes available. The next tile only unlocks after 00:00 GMT on your next login.
Missing a day does not reset your progress — your next tile stays parked on the calendar until you log in again.
Example:
- Monday: You log in → Day 1 tile is clickable, you claim it
- Tuesday: You log in → Day 2 tile is clickable, you claim it
- You skip Wednesday and Thursday
- Friday: You log in → Day 3 tile is clickable (not Day 5)
4. One Reward Per Login
You can only claim one reward tile per login session. You cannot stack or accumulate unclaimed tiles and claim them all at once. To claim the next tile, you must log in again after 00:00 GMT.
5. Rewards Are Paid in Coins
Daily Login Rewards are issued as Coins. Once claimed:
- Coins are credited to your Coins Wallet
- Coins are not affected by the monthly calendar reset, but your whole Coins balance resets to zero if you don’t log in for 180 days — see Do coins expire if I don’t use them?
- You can spend Coins immediately in the shop, or save them across days and months to redeem higher-value items
6. Calendar Duration
The Login Rewards Calendar contains 25 reward days per month. Rewards may increase in value as you reach higher reward days.
7. Monthly Reset
The Login Rewards Calendar resets on the 1st day of each month at 00:00 GMT. At reset:
- Your progress returns to Day 1
- Any unclaimed reward tiles are voided
Note: Coins already claimed and credited to your Coins Wallet are not affected by the monthly reset.
Example: If you unlock 10 reward tiles in January but do not claim them, you have until January 31st to claim them. On February 1st, the calendar resets and your progress starts again from Day 1.
8. Joining Mid-Month
Players who join during the month can start participating immediately, provided they meet the deposit requirement. Progress starts from Day 1.
9. Claimed a Reward But Didn't Receive Coins?
If you clicked a reward tile to confirm it but the Coins were not added to your Coins Wallet, this may be a technical issue. Please contact Customer Support so the team can investigate and credit the missing Coins to your account.
10. Eligible But Cannot See Your Login Rewards?
If you believe you meet all the conditions above but the calendar tiles are not appearing or not responding:
- Try refreshing the page
- Try logging out and back in
If the issue continues, please contact Customer Support for assistance.
11. Time Zone Information
The calendar operates on GMT. If you play from a different time zone, the daily tile unlock and the monthly reset will happen earlier or later than your local midnight — but every player receives the same full calendar month of participation. No days are lost due to time zone differences.
