We prioritize the security and privacy of our systems and customers. While we take every precaution to prevent issues, vulnerabilities may still occur. If you discover a security flaw on our platform, we ask that you report it promptly and responsibly.
Steps to Report a Security Issue:
1. Report via Email
Send a detailed description of your findings to:
📧 [email protected]
Include any relevant attachments to support your report.
2. Secure Communication
If you prefer a secure channel, you can send a protected message using the secure messaging tool provided on our website.
3. Provide Reproduction Steps
Include enough technical detail for our team to replicate and verify the issue.
4. Follow Responsible Disclosure Practices
- Do not exploit the vulnerability
- Do not access, modify, or delete any data
- Do not disrupt services or test on live customer accounts
5. Allow Time for Remediation
Please allow us a reasonable time to address and fix the issue before making any public disclosures.
6. No Compensation or Blackmail Requests
Do not demand payment, rewards, or attempt to extort compensation in exchange for your report.
What Happens After You Report:
- We will acknowledge receipt of your report
- We may reach out for additional information if needed
- We will keep you updated on our investigation and resolution process
We sincerely appreciate your contribution to helping keep our platform safe and secure.
