Coins in your Coins Wallet have no fixed expiry date — they stay available until you spend them in the Shop or they are forfeited under the Gamification Terms & Conditions.
However, your Coins balance is automatically reset to zero if you don't log in for 180 days. Logging in at any point resets the clock. We'll try to send a reminder before the reset happens.
Unclaimed Login Rewards Calendar Coins may also reset on the 1st of each month — this only affects rewards you haven't claimed yet, not Coins already in your wallet.
Uncollected Coins from gameplay expire if you don't log in for 30 consecutive days — this only affects Coins you've accumulated but haven't collected yet, not Coins already in your wallet.
If you believe your balance was reset in error, contact Customer Support.
